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Home » Consumer Reviews » AUTO » Triad Auto Call Center is Ridiculous

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Triad Auto Call Center is Ridiculous

Mar 26, 2008

Triad Financial complaint

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I understand that my payment is late an I got a little behind.

Triad is getting paid based on finance charge 15% interst on loan, and late fees. *** my $400 paument on Feb 29, paid off zero-$$ towards the principal.

They call each month and I tell them when I can pay. they say they will note the account yet they put me on a collection auto-dialer and call me 10-times a day knowing what I have statd in the notes to them.

I will never consider consider using them again. I would rather not be able to get a loan than have to ever use Triad again.

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Comments (6)

1. Written by MP, on 04-06-2008 13:53

The call center folks overall aren't bad people and most are just doing their job.

The system is a joke though becuase you tell them when you will pay and how much and then they call you ten times a day, including weekends

Personally...I just love top F with em anymore

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2. Written by Delia, on 30-05-2008 10:54

I can't stand Triad! Their call center is harassing daily. They call my cell and my place of employment daily - even though they have been directed to not contact me at work. They called 6 times between the two numbers in twency minutes. It's completely ridiculous. I understand the payment is late . . . they will get the money. There is no need for numerous calls allllllll day.

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3. Written by out of bussiness, on 26-05-2008 11:26

Traid is now officially out of bussiness !!!!!

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4. Written by Triad Doesn't Outsource Call C, on 23-05-2008 15:44

Triad does not outsource any of its call center operations. All customer service, collections, remarketing etc.. is handled in Texas.

Get your facts together before commenting on something you know nothing about. Better yet, pay your payment when its due and you won't have to be called at all.

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5. Written by Jerry, on 13-04-2008 12:43

I currently have a loan through Triad for a car that has since been repo'd in the last year. It went to auction and they got back some of what I owed on it, but they still are hounding me for more money. I am currently unemployed and I have explained my situation to them that I can't pay anything. I get calls on a daily basis, right around the same time every day, even though I have told the call center what my situation is. I even get calls on Sundays, which I didn't even think a collector could do. I don't know who to contact regarding this matter. Could anyone out there give me some guidence? I am tired of being harassed.

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6. Written by Triad, triple screwed up, on 08-04-2008 18:27

I can't stand talking to thier call center. There is nothing worse than having to repeat yourself 20 times and spell every word out to those darn workers in India who act like they no everything and interrupt ever word you say. I will never buy from them. I hope you all make the same choice. Lets put these guys out of business that do not support workers in America.

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